Cambridge Healthcare Research Limited
CAMBRIDGE HEALTHCARE RESEARCH
St. John’s Innovation Centre,
Tel: +44 (0)1223 900191
- 2020 International Trade
Cambridge Healthcare Research (CHR) is a life sciences and healthcare management consultancy providing strategic decision support to the pharmaceutical, medical device and consumer health industries. In just seven years, it has grown to a team of 65 employees and, in addition to its headquarters at St John’s Innovation Centre in Cambridge, has opened a London office at Zetland House in Shoreditch.
“We are truly delighted that the hard work of everybody at CHR has now been acknowledged with a Queen’s Award for Enterprise in International Trade,” said Edward Cartwright, one of the company’s three founding partners.
He added: “It is recognition of the high quality of our services that are in demand around the world, and the way we have risen to the challenge of building and scaling a successful international business. We have a brilliant team and this is testament to their passion and commitment. Their dedication to quality and strong customer focus has allowed us to compete successfully in this global market.”
Working closely with clients on asset commercialisation, product strategy and opportunity assessments; CHR enables clients to navigate difficult commercial decisions, mapping their position in complex marketplaces as well as outlining competitor activity, intent and capabilities. The team’s evaluation of market dynamics – combined with a targeted understanding of key trends in the prescriber, regulator and payer environments – equips clients to make the best decisions from an optimally informed position.
Key to the success of the company is its team of experts with PhDs and MBAs from top universities who, between them, speak more than 19 different languages and support clients across the world ranging from the UK and the rest of Europe to the US and Japan.
By nature, pharmaceuticals is a global industry, with drugs developed in one country benefiting patients all around the world. A client in the US, for example, can commission a project focussing on assessing the treatment of a particular disease in the Middle East and Africa, or analysing the commercialisation of a certain drug in Australia. One of CHR’s key areas of expertise is understanding this international market, where more than 90% of its revenue is generated thanks to the close relationships the company has with global pharmaceutical and biotechnology companies based overseas.
CHR’s mission is to deliver excellence in decision support for its clients by collecting and analysing information that will enable them to make informed decisions in the face of uncertainty, optimise their tactics and effectively plan their strategies to achieve commercial success in their markets and maintain their competitive edge. In addition, it enables non-governmental organisations to optimise their investments and efforts in developing countries in order to help ensure everyone enjoys access to high-quality healthcare.
CHR has ambitious plans to become one of the leading providers of insight, analysis and data to the life sciences sector. Leadership in the competitive analysis and business intelligence field was its first goal and it is now one of the larger players in this space. In 2016, the company established a separate qualitative and quantitative market research division (under the name of Vox.Bio) to enter the much larger pharmaceutical market research segment. The team is now successfully working on multiple projects spanning these two service offerings.
In the future, CHR plans to introduce additional services to its portfolio, such as forecasting, horizon scanning for healthcare providers, and bespoke support to biotech start-ups and patient advocacy groups. This, combined with the opportunities for global expansion, will enable the company to provide an even wider range of services to stakeholders in the healthcare space worldwide.
Spearheading the next phase of CHR’s growth is new chief executive officer Chris Stevenson, an industry expert with decades of experience running large teams and scaling up healthcare companies. “What drives CHR is a desire to do great quality work, and growth has come from that,” said Chris. “My main task is to ensure the right structure is in place to enable our fantastic team to continue that success story.”
People are at the heart of CHR’s success and the company is proud of its inclusive work environment, with a 50:50 gender split and 16 countries represented in its workforce. It also believes that physical and mental wellbeing are core to a healthy working environment – each employee has a monthly health budget that can be spent on gym/fitness/wellness activities. The company also offers a Cycle to Work Scheme, as well as private health insurance. “To ensure that work does not get in the way of family life, we also offer flexible working to all employees,” said founding partner Max Rubin.
Corporate social responsibility plays an important role in the life of CHR consultants. “We believe that business is not just about revenues and profits – companies need to leverage their resources and experience to have a real and positive impact on society and the environment,” suggests founding partner Matteo Perucchini. “We want all our
employees to build amazing careers whilst having a real and tangible impact on society and the environment, not just through the work we deliver to our clients but also through our investment in a wide range of CSR activities, which reflect both our corporate and their personal values.”
CHR is committed to minimising its environmental impact and over the years has launched several schemes to reduce emissions, minimise waste, and increase recycling. The latest one, ‘CHR for Nature’, aims to offset part of the company’s emissions by planting trees and investing in rewilding schemes around the world. Partnering with Trees for Life in the UK and the National Forest Foundation in the US, the company has planted some 1,500 trees so far.
In addition, CHR has supported more than 30 different charities over the past two years, including many within its local community such as Age UK Cambridgeshire & Peterborough, Findacure, Cambridge City Food Bank and Addenbrooke’s ACT (a recent addition to help tackle the COVID crisis).