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Customer Thermometer

2019 International Trade

Customer Thermometer
1 Diplocks Yard, North Road
Tel: +44 (0)20 8242 6445

Customer Thermometer is a market leader in feedback solutions – its 1-click email feedback solution is helping the world’s most customer-obsessed businesses get quick and accurate feedback from their customers in just seconds. And this innovative approach to surveying is revolutionising the entire feedback sector.

As Customer Thermometer partners with email, helpdesks, CRM and Professional Services Automation providers, including Salesforce, Microsoft, Zendesk, ServiceNow and ConnectWise, its surveys can be delivered through email inboxes, which makes them easy to send and complete. Customer Thermometer gives businesses an opportunity to get traffic-light feedback from every customer interaction, which helps them identify issues and maximise retention. With 120 billion business emails being sent every year, the market is huge.

Customer Thermometer has more than 1,500 customers across 60-plus countries. Its customers range from start-ups to the biggest brands in the world, including Fortune 500 and FTSE100 companies, and brands such as ParentPay, Lands’ End, Dollar Shave Club, Glossier, Catbird and Leica.

Customer Thermometer 1 Diplocks Yard, North Road,  Brighton BN1 1YD Tel: +44 (0)20 8242 6445